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Frequently Asked Questions - Previous Revision

Our most popular questions.

 

What is my member number?

Your member number is the six digit number located above your name on your NCTE mailings.

How do I access my journals online?

You can access your journals by logging in with your user id and password.  Your default user id/account number is the six digit number which appears above your name on NCTE mailings as shown below.  Your default password is your last name.  Once you are logged into your account, please click on My NCTE in the upper right of the page to reach your journals online.

How do I renew online?

Have your member number?  Go right to the login page.  For more detailed instructions click on the Renew button located in the upper right of the page, or visit the Renew Your Membership page under the Member Center button.

How do I make changes to my renewal?

If you are mailing in your renewal form, please make any changes directly on the form.  Changes are currently not able to be processed through the online renewal system.  If you would like to renew and make the changes by phone, please contact NCTE Customer Service at 877-369-6283.

How soon will I receive my membership card?

Your membership card will arrive three to four weeks after your membership is processed.  If you have not received your membership card by the fourth week or would like to request a replacement card, simply fill out the Contact NCTE Form or call NCTE Customer Service at 877-369-6283. 

To access online resources:

  • If you joined online, please use the six digit user id you were given and your last name as the password.
  • If you joined through a method other than online, please contact NCTE Customer Service to request your login by phone at 877-369-6283, or online through the Contact NCTE Form.

What methods of payment do you accept?

NCTE accepts Visa, MasterCard, Discover, check, money order, or purchase order as payment.  Unfortunately, we do not accept American Express at this time.

Where do I find information about banned books?

NCTE's Guidelines to Students' Right To Read and other censorship related information is located online at www.ncte.org/action/anti-censorship.

Does NCTE have speakers or consultants for professional development workshops at my school?

To engage the teachers in your district by inviting speakers from the NCTE Counsulting Network to present curent content and effective practices cutomized to meet the needs of your shcool, district, or region visit the NCTE Consultant page at www.ncte.org/consultants.

How does an institution access the journals they subscribe to online?

We offer IP Authentication access for our Institutional Subscribers.  To activate this service please provide the IP addresses with your order.  When payment is received for a subscription and the IP Addresses have been provided, access will be available within 48 hours from receipt of this information.  If your institution already has a current subscription and wishes to have IP Authentication access, please contact Customer Service by phone at 877-369-6283 or online at www.ncte.org/contact.

Where do I find information on standards for English language arts?

You can view our available standards information online at www.ncte.org/standards.

How soon can I access my journals online after I subscribe?

If you purchase your subscription through our online store, we run the access program every 3 hours starting at 7 am Central Time and running through 10 pm Central Time.  If you join between 10 pm Central Time and 7 am Central Time, your access will be given during the 7 am Central Time update.

If you purchased your subscription by phone, please allow 48 hours processing time if done Monday through Thursday or 72 hours if done on Friday.

 

 

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