OWI Principle 12: Institutions should foster teacher satisfaction in online writing courses as rigorously as they do for student and programmatic success.
Teacher satisfaction in an OWI environment is critical. Many teachers learned their craft in traditional, onsite settings, so they may experience anxiety and/or dissatisfaction in this newer educational setting. Teacher satisfaction is dependent on a number of affective factors, including being personally suited to teaching online and being comfortable communicating with students using digital/electronic means.
Teachers should be helped to understand the relative advantages and disadvantages of teaching an OWC in their institution, which includes such pedagogical factors as understanding how communication in the OWC environment differs and learning the benefits and challenges of the asynchronous and the synchronous modalities. Developing that understanding includes clearly describing any employment conditions specific to teaching an OWC course in the institution such as onsite and/or online office requirements; whether teaching an online course is understood to be equal in time or weight to a traditional onsite course; and how teaching an OWC is assessed for job retention, promotion, and tenure.
Time is a particularly sensitive issue for teachers, onsite as well as online. However, a standing misconception is that teaching and learning in an online environment is less time-intensive than teaching on campus because the teaching and learning often can be accomplished asynchronously and at one’s own convenience. Research consistently has indicated that teaching online can be more time-intensive (Allen & Seaman, 2010; Seaman, 2009; Worley and Tesdell, 2009) because most communications and interactions (e.g., instruction, assignments, questions, answers, and grades) in OWCs are fully online. Teaching writing online involves focused teacher responses that are crafted to specific student compositions. Unlike what people might imagine can be done in other disciplines, most of these communications cannot be automated; there is no “leveraging” or “scalability” of these essentially unique interactions (as compared to, for example, providing the same content video to hundreds, if not thousands, of students). To that end, concerns about time management can be an issue that contributes to teacher dissatisfaction.
With their individual habits, logistics, time management, and personal career issues, teachers who are more suited to online modalities can engage the students and invest them in their own learning online, all of which contribute to teacher satisfaction.